Paratus Health

Autonomous AI agents running front-desk and back-office work for clinics.

Paratus Health provides an AI operations layer for outpatient clinics, deploying autonomous agents that handle front-desk calls, patient intake, insurance verification, clinical documentation, and billing preparation, with deep integration into existing EHR systems. Outpatient clinics — particularly smaller and mid-sized practices — face persistent staffing pressure on front-desk and administrative functions that are essential to patient access and revenue cycle health but difficult to scale with human staff alone. Paratus Health addresses this by deploying agents that can fully handle these functions rather than partially assisting staff, with EHR integration depth that allows the agents to operate within the clinic’s existing clinical and administrative systems rather than as a bolt-on tool. The platform targets mid-market and enterprise outpatient clinic operations and differentiates through the breadth of functions it covers — spanning the full patient access and revenue cycle workflow rather than a single task.

Compliance

HIPAA SOC 2

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Key Features

Front desk call handling: Deploys AI agents to answer and manage incoming patient calls — scheduling, inquiries, rescheduling — autonomously, reducing the staffing burden on front-desk operations.
Patient intake automation: Manages the patient intake process, collecting necessary demographic, clinical, and insurance information ahead of visits without requiring manual data entry by staff.
Insurance verification: Automates insurance eligibility and benefits verification ahead of patient visits, reducing claim denials and billing surprises that result from unverified coverage.
Clinical documentation support: Assists with documentation tasks related to patient encounters, reducing the administrative burden on clinical staff.
Billing preparation: Prepares billing information based on visit documentation and verified insurance details, streamlining the handoff from clinical encounter to revenue cycle processing.
Deep EHR integration: Integrates directly with existing EHR systems, allowing agents to operate within the clinic’s established clinical workflows rather than requiring a separate system of record.

Use Cases

For outpatient clinics struggling with front-desk staffing: A clinic experiencing high call volumes and front-desk staffing turnover deploys Paratus Health’s agents to handle scheduling and patient inquiries autonomously, maintaining consistent patient access without depending on stable front-desk staffing.
For clinics reducing insurance-related billing issues: A practice frequently dealing with claim denials due to coverage issues discovered after the visit uses Paratus Health to automate insurance verification ahead of appointments, catching coverage problems before they result in billing complications.
For multi-location clinic operators standardizing operations: A clinic group operating across multiple locations uses Paratus Health to bring consistent front-desk, intake, and billing prep automation to all sites, reducing variability in administrative quality across locations.

Pricing MODELS

Enterprise

Pricing Summary

Paratus Health uses a custom enterprise pricing model. No self-serve tiers or publicly listed prices are available — clinic operators contact the company directly for a quote.