Relay.app

Workflow automation combining AI agents with human-in-the-loop control.

Relay.app is a workflow automation platform that combines AI agents with human-in-the-loop approval steps, enabling teams to build automated pipelines while maintaining clear visibility and control over each step in the process. Many automation platforms either operate fully autonomously, which can be risky for consequential decisions, or require fully manual processes; Relay.app addresses the middle ground by letting teams design workflows where AI agents handle execution but specific steps require human approval before proceeding. This balances automation efficiency with the oversight that many business processes require, particularly when actions are consequential or irreversible. Relay.app targets SMB and mid-market teams and differentiates through its explicit design around human-in-the-loop control as a first-class feature, rather than treating human oversight as an afterthought.

Compliance

GDPR SOC 2

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Key Features

Human-in-the-loop approvals: Allows teams to insert approval checkpoints within automated workflows, ensuring a human reviews and approves consequential or sensitive actions before the workflow proceeds.
AI agent integration: Incorporates AI agents into workflow steps, enabling automated reasoning and action-taking alongside traditional rule-based automation.
Workflow visibility: Provides clear visibility into the status and history of each workflow run, including which steps were automated and which required human approval, supporting auditability.
Step-by-step control: Gives teams granular control over which parts of a workflow are fully automated and which require human sign-off, rather than an all-or-nothing automation model.
Free tier and accessible pricing: Offers a free tier and low-cost paid plans, making the platform accessible to small teams before scaling to larger custom enterprise engagements.

Use Cases

For teams automating processes with consequential decision points: A finance or operations team building an automated approval workflow uses Relay.app to automate the routine steps while requiring human sign-off at the points where a mistake would be costly.
For teams wanting automation without losing oversight: An operations team hesitant to fully automate a process due to risk concerns uses Relay.app to gain efficiency from automation while retaining human checkpoints at critical decision points.

Pricing MODELS

Freemium

Pricing Summary

Relay.app offers a free tier, a Pro plan at $9/month, a Team plan at $39/month, and custom Business pricing for larger organizations. Pricing is publicly listed on their website.