Merge is a unified API platform that gives AI agents least-privilege, governed access to enterprise systems — including CRMs, HRIS, and accounting tools — through a single integration layer with built-in observability. As enterprises deploy AI agents that need to interact with multiple internal systems, building and maintaining individual integrations for each system becomes a significant engineering burden, and granting agents broad, ungoverned access creates security risk. Merge addresses both problems by providing a unified API that abstracts away the complexity of integrating with many different enterprise systems while enforcing least-privilege access principles and providing observability into what agents are doing through these integrations. The platform targets mid-market and enterprise organizations and has notable customers including Drata, Gong, and Ramp. Merge differentiates through its combination of integration breadth, governance-first design, and observability, addressing both the engineering and security challenges of connecting AI agents to enterprise systems.
Merge
Unified, governed API access for AI agents to enterprise systems.
Compliance
GDPR ISO 27001 SOC 2
Key Features
- Unified integration API: Provides a single API that connects to many different enterprise systems — CRMs, HRIS, accounting platforms — eliminating the need to build and maintain separate integrations for each system an AI agent needs to access.
- Least-privilege access control: Enforces least-privilege principles for AI agent access to connected systems, ensuring agents have only the permissions necessary for their specific function rather than broad, unrestricted access.
- Governance framework: Provides governance tooling that lets organizations define and enforce policies around what AI agents can and cannot do within connected enterprise systems.
- Observability: Gives organizations visibility into what actions AI agents are taking through Merge’s integration layer, supporting auditability and security monitoring.
- Broad system category coverage: Supports integration with categories spanning CRM, HRIS, and accounting systems, covering many of the core enterprise systems that AI agents commonly need to interact with.
- Enterprise compliance certifications: Holds SOC 2, ISO 27001, GDPR, and HIPAA certifications, supporting deployment across regulated industries with strict compliance requirements.
Use Cases
- For companies deploying AI agents that need access to multiple enterprise systems: A company building an AI agent that needs to read and write data across a CRM, HRIS, and accounting system uses Merge’s unified API instead of building and maintaining three or more separate integrations.
- For security teams governing AI agent access to sensitive systems: A security team responsible for AI agent deployment wants to ensure agents only have the access they need uses Merge’s least-privilege governance framework to enforce and audit access policies across connected systems.
Pricing MODELS
Saas subscription
Pricing Summary
Merge offers a Starter plan at $650/month, with custom Professional and Enterprise pricing for larger organizations. Starter pricing is publicly listed; higher tiers require contacting the company.
Company Size Fit
Enterprise Mid-market
Technical Snapshot
API Available
Yes
LLM Provider
N/A
Open Source
No
Deployment Options
Cloud Saas
Notable Customers
Drata, Gong, Ramp