Lunavo is an AI assistant for freight carriers that plugs into a carrier’s existing toolstack, monitors all incoming data and requests, and runs end-to-end back-office operations autonomously. Freight carriers manage significant administrative overhead — dispatch coordination, document processing, billing, customer communication — that typically requires dedicated back-office staff working across multiple disconnected systems. Lunavo addresses this by integrating directly with the systems a carrier already uses rather than requiring a platform migration, then applying AI to handle the back-office workflow autonomously as new information arrives. The platform targets mid-market and enterprise freight carriers and differentiates through its integration-first approach, which lowers the adoption barrier relative to platforms that require carriers to change their existing tools.
Lunavo
Autonomous AI back office for freight carriers.
Compliance
SOC 2
Key Features
- Toolstack integration: Plugs directly into a carrier’s existing systems — dispatch, billing, communication tools — rather than requiring migration to a new platform, reducing implementation friction.
- Continuous data monitoring: Monitors all incoming data and requests across connected systems in real time, enabling the agent to act on new information as it arrives rather than on a scheduled basis.
- Autonomous back-office operations: Executes back-office tasks — documentation, billing, status updates, coordination — end-to-end without requiring staff to manually initiate or oversee each task.
- Cross-system orchestration: Coordinates actions and data across the carrier’s connected tools, handling the hand-offs between systems that would otherwise require manual data entry or communication.
- Multi-model architecture: Uses multiple underlying LLM providers to power the range of document processing, communication, and decision tasks involved in back-office freight operations.
Use Cases
- For freight carriers reducing back-office staffing needs: A mid-sized carrier with a small back-office team uses Lunavo to autonomously handle routine administrative tasks across their existing systems, allowing the team to manage growing operations without proportional headcount increases.
- For carriers wanting automation without a platform migration: A carrier hesitant to adopt a new all-in-one platform deploys Lunavo to add AI automation on top of their existing toolstack, getting the benefits of automation without disrupting established workflows.
Pricing MODELS
Enterprise, Saas subscription
Pricing Summary
Lunavo uses a SaaS subscription model with custom enterprise pricing for larger organizations. Specific pricing tiers are not publicly listed — organizations contact the company for a quote.
Company Size Fit
Enterprise Mid-market
Technical Snapshot
API Available
Yes
LLM Provider
Multi-model
Open Source
No
Deployment Options
Cloud Saas
Notable Customers
Undisclosed