Real-time sales call intelligence that lives in Slack.

Caretta is a sales intelligence agent that joins live sales calls in real time, surfacing answers to prospect questions and objections from a self-expanding knowledge base, with its interface and team collaboration living in Slack rather than a separate dedicated application. Sales reps frequently encounter questions during live calls that require knowledge spanning product details, competitive positioning, and prior deal context — information that is often scattered or requires pausing the conversation to look up. Caretta addresses this by surfacing relevant answers during the call itself, and by building its knowledge base automatically over time from accumulated calls and interactions rather than requiring manual maintenance. The platform targets SMB and mid-market sales organizations and differentiates through its Slack-native design, which keeps the tool within a workflow sales teams already use daily rather than introducing a new dedicated interface.

Compliance

SOC 2

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Key Features

  • Real-time call assistance: Joins live sales calls and surfaces relevant answers and talking points as questions and objections arise, helping reps respond accurately without pausing the conversation to search for information.
  • Self-expanding knowledge base: Automatically builds and expands its knowledge base from accumulated call data and interactions, reducing the manual content maintenance burden typically required of sales enablement tools.
  • Objection handling support: Identifies objections as they occur during calls and surfaces relevant responses or framing based on what has worked in prior conversations.
  • Slack-native collaboration: Operates within Slack, allowing sales teams to access call intelligence and collaborate around it inside their existing communication tool rather than a separate platform.
  • Multi-model architecture: Uses multiple underlying LLM providers to power the real-time call analysis and knowledge retrieval tasks.

Use Cases

  • For sales reps handling unfamiliar or technical objections: A rep on a call with a prospect raising detailed technical or competitive questions uses Caretta to surface accurate, relevant answers in real time, maintaining call momentum without needing to follow up later.
  • For sales teams reducing enablement content maintenance: A sales organization that has struggled to keep a battlecard or knowledge base current uses Caretta’s self-expanding knowledge base to ensure relevant information stays current automatically as new calls happen.

Pricing MODELS

Saas subscription

Pricing Summary

Caretta uses a SaaS subscription model with custom enterprise pricing for larger organizations. Specific pricing tiers are not publicly listed — organizations contact the company for a quote.

Company Size Fit

Mid-market SMB

Technical Snapshot

API Available

Yes

LLM Provider

Multi-model

Open Source

No

Deployment Options

Cloud Saas